Customer-Focused Service & Repair
MXR Imaging, Inc. partners with health care providers to maintain the maximum up-time and lowest cost of ownership where your ultrasound devices are concerned. Our dedicated ultrasound service engineers receive training on all major makes and models and will visit your site and complete repairs as quickly as possible. MXR Imaging is one of the largest independent providers of diagnostic imaging equipment sales, service, training, parts, and supplies in the United States. The flexibility of our ultrasound field service and our engineers’ rapid response ensures that your ultrasound machines enjoy as much up-time as possible—there is nothing worse than being without such an indispensable tool.
Why People Prefer Us Over the Competition
- New, Reconditioned, and Certified Pre-owned Systems
- Our Highly Competitive Pricing Will Help You Succeed
- Dedicated Service Team with Quick Response Time
- The MXR Service network covers most major metropolitan areas
- We Strictly Adhere to ISO 13485:2016 Certified Processes
- Service Training and Clinical Applications Training
- Remote Technical Service Support
- Large Archive of Technical Support Videos
- Portable System Depot Repair
- Extensive Probe Repair Capabilities
Customized Ultrasound Service Plans to Fit Your Needs
Our highly trained engineers have decades of experience with numerous manufacturers and models and our sales team can help provide the right solution for your facility. MXR can offer service on an as-needed basis, as well as multiple ultrasound service plans to meet your requirements and budget.
- Full Service - Allows MXR Imaging to perform all the services needed to keep your system operating like new. This would be inclusive of preventative maintenance, 100% remedial labor, parts included and probe repairs.
- PM Only - Our FSE team will perform scheduled maintenance to meet or exceed the OEM specification to ensure that your system is running as efficiently as possible.
- PM + Labor - This combined agreement allows for the systems required preventative maintenance to take place along with covering any labor needed to service the system
- Customized Plan - We have the ability to build the agreement that works best for you. Ask about our applications training, repair training, parts only and probe pool agreements.